> ## Documentation Index
> Fetch the complete documentation index at: https://developer.plugsurfing.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Fair usage policy

**Version:** v20250430

Drive API is dedicated to delivering a high-quality, reliable, and fast service. To maintain this level of quality, we enforce a Fair Use Policy (FUP) which outlines the appropriate use of our API.

## Entity Monitoring

This policy ensures all customers enjoy a consistently high-quality experience by monitoring and managing the use of Drive API within established guidelines.

## Why a Fair Use Policy?

Drive API operates on a multi-tenant model, serving multiple users simultaneously. Excessive demands by one user can compromise service quality for others. Although only a minority misuse the service, it's essential to manage such usage to maintain overall performance and availability.

## Policy Details

We enforce the following limits to manage API traffic effectively:

* **Per-minute limit**: A maximum of **3,000 requests per clock minute** (e.g., from 12:07:00 to 12:07:59). If this limit is exceeded, further requests during that minute are rejected with HTTP status `429`. Requests are accepted again at the start of the next minute.
* **Per-day limit**: A maximum of **1,000,000 requests per calendar day** (from 00:00 to 23:59 UTC). If this limit is exceeded, all further requests that day will be rejected with HTTP status `429`. Requests are accepted again at 00:00 UTC on the following day.
* **Parallel pulls limit**: For Roam OCPI Locations requests using OCPI routing headers, clients may pull up to **5 routed country-code and party-id combinations in parallel**. This limit applies only to Roam OCPI and does not apply to Drive API. Clients are expected to track this limit; Plugsurfing may introduce rate limiting if usage affects platform stability or other customers.

All times are in **UTC**.

**Important:** Requests that are rejected due to exceeding the **per-minute limit** do **not** count against the daily limit.

### Example

If you send **3,000 requests** at 00:00:20 (20 seconds into the start of the day):

* Your **minute budget** (00:00) is depleted (3,000 - 3,000 = 0).
* Your **daily budget** is reduced to **997,000** (1,000,000 - 3,000).

Any further requests before 00:01 will be rejected due to the minute limit but will **not** decrease your daily budget further. At 00:01, your minute budget resets and requests will be accepted again.

## Extenuating Circumstances

We understand that traffic spikes can occur. If you expect unusually high demand, please contact us in advance to avoid service interruptions.

## Amendments to the Policy

Plugsurfing reserves the right to modify the Fair Use Policy. Updates will be communicated to customers in a timely manner.


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