Skip to main content
Version: v20250430 Drive API is dedicated to delivering a high-quality, reliable, and fast service. To maintain this level of quality, we enforce a Fair Use Policy (FUP) which outlines the appropriate use of our API.

​
Entity Monitoring

This policy ensures all customers enjoy a consistently high-quality experience by monitoring and managing the use of Drive API within established guidelines.

​
Why a Fair Use Policy?

Drive API operates on a multi-tenant model, serving multiple users simultaneously. Excessive demands by one user can compromise service quality for others. Although only a minority misuse the service, it’s essential to manage such usage to maintain overall performance and availability.

​
Policy Details

We enforce the following limits to manage API traffic effectively:
  • Per-minute limit: A maximum of 3,000 requests per clock minute (e.g., from 12:07:00 to 12:07:59). If this limit is exceeded, further requests during that minute are rejected with HTTP status 429. Requests are accepted again at the start of the next minute.
  • Per-day limit: A maximum of 1,000,000 requests per calendar day (from 00:00 to 23:59 UTC). If this limit is exceeded, all further requests that day will be rejected with HTTP status 429. Requests are accepted again at 00:00 UTC on the following day.
  • Parallel pulls limit: For Roam OCPI Locations requests using OCPI routing headers, clients may pull up to 5 routed country-code and party-id combinations in parallel. This limit applies only to Roam OCPI and does not apply to Drive API. Clients are expected to track this limit; Plugsurfing may introduce rate limiting if usage affects platform stability or other customers.
All times are in UTC. Important: Requests that are rejected due to exceeding the per-minute limit do not count against the daily limit.

​
Example

If you send 3,000 requests at 00:00:20 (20 seconds into the start of the day):
  • Your minute budget (00:00) is depleted (3,000 - 3,000 = 0).
  • Your daily budget is reduced to 997,000 (1,000,000 - 3,000).
Any further requests before 00:01 will be rejected due to the minute limit but will not decrease your daily budget further. At 00:01, your minute budget resets and requests will be accepted again.

​
Extenuating Circumstances

We understand that traffic spikes can occur. If you expect unusually high demand, please contact us in advance to avoid service interruptions.

​
Amendments to the Policy

Plugsurfing reserves the right to modify the Fair Use Policy. Updates will be communicated to customers in a timely manner.