Fair Usage Policy

Drive API is dedicated to delivering a high-quality, reliable, and fast service. To maintain this level of quality, we enforce a Fair Use Policy (FUP) which outlines the appropriate use of our API.

Entity Monitoring

This policy ensures all customers enjoy a consistently high-quality experience by monitoring and managing the use of Drive API within established guidelines.

Why a Fair Use Policy?

Drive API operates on a multi-tenant model, serving multiple users simultaneously. Excessive demands by one user can compromise service quality for others. Although only a minority misuse the service, it's essential to manage such usage to maintain overall performance and availability.

Policy Details

We enforce two rate-limiters to manage API traffic effectively:

  • Per-minute limit: A maximum of 3,000 requests per clock minute (e.g., from 12:07:00 to 12:07:59). If this limit is exceeded, further requests during that minute are rejected with HTTP status 429. Requests are accepted again at the start of the next minute.
  • Per-day limit: A maximum of 1,000,000 requests per calendar day (from 00:00 to 23:59 UTC). If this limit is exceeded, all further requests that day will be rejected with HTTP status 429. Requests are accepted again at 00:00 UTC on the following day.

All times are in UTC.

Important: Requests that are rejected due to exceeding the per-minute limit do not count against the daily limit.

Example

If you send 3,000 requests at 00:00:20 (20 seconds into the start of the day):

  • Your minute budget (00:00) is depleted (3,000 - 3,000 = 0).
  • Your daily budget is reduced to 997,000 (1,000,000 - 3,000).

Any further requests before 00:01 will be rejected due to the minute limit but will not decrease your daily budget further. At 00:01, your minute budget resets and requests will be accepted again.

Extenuating Circumstances

We understand that traffic spikes can occur. If you expect unusually high demand, please contact us in advance to avoid service interruptions.

Amendments to the Policy

Plugsurfing reserves the right to modify the Fair Use Policy. Updates will be communicated to customers in a timely manner.